Personalized customer solutions

Personalized customer solutions

Customized services for special requirements

Not all customer requirements can be met by our standard services. That's why Swiss Post also designs special solutions for business customers according to their individual specifications. We focus on special delivery services, additional services for efficient mail processing and outsourcing concepts.

Your aim

You have a specific requirement in the area of direct marketing, mail delivery or mail processing. You may, for example, require a special delivery service for your mailing or specific support in handling mail.

Our solution

Our Customer Solutions team is available for special orders with a sales volume of around CHF 10,000 or more. Within ten working days, the team will examine the feasibility of your request, demonstrate possible solutions and prepare a cost estimate. You approve the project, and our specialists will implement it for you.

The advantages for you

You benefit from a customized service. Personalized delivery services attract recipients' attention or provide them with added value. In the area of mail processing, personalized solutions increase efficiency and relieve the company of organizational tasks.

Would you like to know more? Please talk to your customer advisor or get in touch  with us.