Conditions for return receipts (AR)

Things to note

Certain conditions must be met to ensure that your registered letter with return receipt (AR) can be processed correctly. The most important requirements at a glance:

Basic condition

The return receipt (AR) additional service can only be used in combination with the registered mail (R) service.

Dispatch preparation

Attach the “return receipt” additional service barcode next to the address. Attach the completed return receipt to the back of your item. We will send you the return receipt after the item has been delivered.

You can obtain return receipts and additional service barcodes online under via the DocuCenter.

Return receipts can also be used for letters sent abroad. Please note the relevant country requirements. Items sent abroad are identified with the orange “return receipt” label.