Recall channel

No company finds the situation desirable but it can occur that a product is defective and needs to be recalled. In such cases, transparent communication and minimizing the loss are the two main priorities.

With its recall channel, Swiss Post supports companies in managing product recalls in the following fields: food, textiles, electronics, cosmetics, furniture and toys. With its well-developed infrastructure and expertise in the logistics sector, it handles the collection of defective articles directly and unbureaucratically, whether they are letters, parcels, bulky parcels or even entire pallet-loads.