DossiersKey topics for Swiss Post
You can find information about the key topics for the future of Swiss Post in our dossiers. The individual dossiers are clearly structured, compact and are updated continuously.
Swiss Post is undergoing change. Parliament approved the complete revision of postal legislation in the winter 2010 session. The volume of physical letters being sent by individuals and companies is on the decline. Instead, customers are choosing to use electronic information and communication methods. In short, Swiss Post is facing increasing competition.
In order to cope with these developments in an exemplary fashion – for the good of the owner, the customers, the employees and society as a whole – Swiss Post has identified strategic thrusts and launched a number of projects. It intends to provide its customers with excellent services at competitive prices. However, it must also control its costs and develop growth areas with the help of new solutions in Switzerland and abroad.